Frequently Asked Questions
In which ways do you contribute to reducing environmental impact?
At Art2Go we adhere to the principles of REDUCE, REUSE, RECYCLE. In addition to employing fabric made with recycled plastic bottles on our products, we aim to minimise waste by employing the fabric scraps from the manufacturing process in the creation of unique and stylish carry bags for our customers.
What is your returns policy?
Returns accepted within 2 weeks of purchase if the item has not been worn or washed. Full reimbursement for the purchase price will be given within 3 days of receiving the item. Shipping costs are normally at customer's expense, but may be reimbursed as well upon request.
What is your sizing chart?
Our sizing chart can be found here.
How do you send your products to your customers?
All purchases will be packed carefully at our studio using 100% recycled materials and shipped by parcel post. Expect your product to arrive in a well padded, craft paper bag and delivered to your doorstep.
Currently we are offering free delivery for Australia and New Zealand customers.
Deliveries outside Australia vary in price based on the total weight of the parcel as well as the region where it is going to. This is calculated upon checkout.
What payment methods do you accept?
We accept all major credit cards: Visa, Mastercard, Amex, etc. as well as Paypal, Afterpay, and even cash upon pickup!
What are your terms and conditions?
Our terms and conditions can be found here.